Frequently Asked Questions & Answers

Q. How secure is my data?
A. The Website has numerous security measures in place to protect the loss, misuse and alteration of information under our control, such as passwords and firewalls. We cannot, however, guarantee that these measures are, or will remain, adequate. We do, however, take data security very seriously and will use all reasonable endeavours to protect the integrity of the information you provide.

Q. Are my contact details visible?
A. Contact details will only be visible for public darkrooms and course tutors. All messages from other Users that are sent to you via the Website are forwarded to you without revealing your e-mail address to the sender. Messages you send to other Users or Darkroom Providers via the Website will reveal to them your e-mail address. We will not send confidential or sensitive information about you (such as your name, address, telephone number, email address or date of birth). Similarly, we will not provide such information about other users to you.

Q. Can someone get in direct contact with me?
A. Darkroom Owners and Users agree that we may use the Registration Data to initiate communications between Darkroom Owners and Users. All messages from other Users that are sent to you via the Website are forwarded to you without revealing your e-mail address to the sender. Messages you send to other Users or Darkroom Providers via the Website will reveal to them your e-mail address. We will not send confidential or sensitive information about you (such as your name, address, telephone number, email address or date of birth). Similarly, we will not provide such information about other users to you.

Q. How do I create an entry?
A. Click the relevant 'Register . .' or 'Wanted' link in the main menu. Navigate the marker to your chosen location on the map. Clicking 'Save the location' will anchor your marker on the map and open a Registration Form. Fill out the registration details in the form provided and click 'Submit' to complete your entry. The website will automatically send you an email for you to verify that you are a real person. You will also be asked to accept the Terms and Conditions.

Q. How do I log into my entry?
A. Sign in with the email address you used to Register, and your Password at the top of the page.

Q. How do I amend or remove my entry?
A. Once you have registered your details you will have an email address and Password. You can amend or remove your details by logging in to your account and making the change.

Q. Why should Private Darkroom owners use a User Name?
A. This helps with safety and anonymity in the first instance.

Q. How are the entries validated?
A. All entries are validated by the registration system that requires an email validation.

Q. How do I ensure my personal safety?
A. All initial contact is by email. You should continue to use email until you have had all your questions answered satisfactorily. Only when you are satisfied should you make contact and agree to meet.

Q. What happens if I don't want to respond to a request?
A. Do nothing. Ignore it. By replying you will reveal your email address.

Q. What happens if I don't want to share with a person again?
A. Tell them, or refuse the next request.

Q. Why is the web site only in English?
A. The website is based in the UK using our local language, but you can enter your details in your local language.

Q. Can I use my language?
A. You may give your details in your local language, however the website may not recognise all language character sets.

Q. There are no darkrooms near me?
A. If you are looking for a darkroom, click the 'Darkroom Wanted' link in the main menu and place your User marker on the map. This may encourage someone local to make contact and place their flag offering a darkroom.

Q. How do I contact HARMAN?
A. Email: enquiries@localdarkroom.com.

Q. Why should I add my photo to the registration?
A. Your entry may be more successful when you use a personal picture.

Q. I cannot remember my Login Details?
A. 'email' will be the email address you used to Register. If you have forgotten your Password, click on the Forgotten Your Password? link alongside the 'Login' button at the head of the page. We will email you with your current password. You can then log in and change your password if necessary.

Q. What terms are applicable to my use of the website?
A. You can see the terms and conditions that govern your use of the website at www.localdarkroom.com. Those terms are the only relevant terms as to your use of the website and are not affected by anything in these frequently asked questions.